Support Center
We're here to help you with any questions
Response Time
We typically respond within
24 hours
Frequently Asked Questions
How do I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package on our shipping partner's website.
What is your return policy?
We offer a 30-day return policy for all items in original condition. Please contact us at gemsutopia@gmail.com for detailed return information.
Are your gemstones authentic?
Yes, all our gemstones come with certificates of authenticity and are sourced from trusted suppliers worldwide.
How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping options are available at checkout for faster delivery.
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